What to do if you lost your Canon Software CD

I don’t know if it ever happened to you, but if you lose/damage the Canon Software CD that ships with your Canon EOS DSLR getting your hands on a new one won’t be that easy unless you know someone that owns a Canon DSLR.
“Easy” you’d say “I will only download all the software from the net”, well wrong since those softwares are not available on the internet but only their updates.
Of course you can always give Canon a call and you will probably be charged for the new CD or use one of these two simple tricks.

N.B. These methods have only been tested with ZoomBrowser but I see no reason why they shouldn’t work all other Canon applications, assuming you are using Microsoft Windows.

First of all you will have to download the update of the program you want to install from Canon website.

Solution one:
1) Open the registry editor: Start=>Run=>Regedit
2) Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\
3) if not already created, create a new key called Canon
4) Inside that new key create an additional one called ZoomBrowser Exfor the key to be created for other programs please check the end of this post
5) Run the ZoomBrowser updater you had previously downloaded, it should now pass the check status and install correctly

Solution Two:
1) Using a software like winrar extract the executable file you had previously downloaded to folder X
2) Navigate to X\INSTALL\COMMON\
3) Run the Install.exe you find in that folder
and the program should get installed with no problems

List of registry keys of different Canon Softwares to be used with solution one
Zoom Browser: HKEY_LOCAL_MACHINE\SOFTWARE\Canon\ZoomBrowser Ex

Digital Photo Professional: HKEY_LOCAL_MACHINE\SOFTWARE\Canon\DPP
EOS Capture: HKEY_LOCAL_MACHINE\SOFTWARE\Canon\EOS Capture
EOS File Viewer: HKEY_LOCAL_MACHINE\SOFTWARE\Canon\EOSViewerUtility
PhotoStitch: HKEY_LOCAL_MACHINE\SOFTWARE\Canon\PhotoStitch

***Disclaimer***
You are using this information at your own risks, I provide no warranty whatsoever and messing around with your registries can be fatal to your computer.

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85 comments on this post

des carrington says:
Nov 3, 2006 - 02:11:28

go to Canon canada and you can download all software in english

[Reply]

Nov 3, 2006 - 03:11:53

Thanks for the info, however I went to canon.ca and all I could find was upgrades, could you please point us to the URL were we can download?

[Reply]

Letheus says:
Dec 10, 2006 - 08:12:12

Yeah! that regedit thing worked=D haha

[Reply]

Dan says:
Jun 2, 2007 - 04:06:08

For the latest EOS capture (v2.x).
Just select the text below and paste it into a new notepad file. Save the file as EOSCAPTURE.REG then run.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Canon]

[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\EOS Capture]

[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\EOSViewerUtility]

[Reply]

Rose says:
Sep 4, 2007 - 08:09:50

Hey…that registry thing worked :) Thank you!!

[Reply]

woolly says:
Sep 19, 2007 - 12:09:54

regedit worked for me too!!!
thanks

[Reply]

chris says:
Sep 24, 2007 - 11:09:18

Big Thx registry trick works with DPP V3.0.2.

But you can´t use Winrar (or WinZip) to extract that folder structure… (maybe they fixed this)

[Reply]

dee says:
Oct 17, 2007 - 10:10:59

does anyone know a way around for MAC?

[Reply]

Oct 19, 2007 - 03:10:03

You sir, are a saint! I was getting so frustrated my head hurt ’til I found your page :)

Thank you, very much.

[Reply]

Zahid says:
Oct 19, 2007 - 08:10:36

very best site

[Reply]

marlon says:
Nov 8, 2007 - 08:11:28

thanks guys!

[Reply]

400D Owner says:
Nov 11, 2007 - 09:11:27

Million thanks

[Reply]

sudip says:
Nov 13, 2007 - 01:11:20

hi,

it worked with me too, but pitty that i cant see the image real time on pc, i have to click to see.

does anyone know a similer workaround for mac ?

[Reply]

Hyb says:
Nov 19, 2007 - 12:11:00

The extract trick no longer works with the latest update packages. Registry key works a treat though, thanks.

[Reply]

Nov 19, 2007 - 09:11:26

Hyb thanks for the info I will update the post accordingly

[Reply]

qwe says:
Nov 19, 2007 - 12:11:30

10/10 – great fix!!!

[Reply]

Anon says:
Dec 10, 2007 - 12:12:50

Vista solution…

…One just needs to execute the downloaded file ‘k7a06enx.exe’ (DPP 3.2), monitor the temp folder (while executing) and copy the extracted folder (C:\Users\YOUR USERNAME\AppData\Local\Temp\CanonUPW_000) to another location. Cancel the original installation of ‘k7a06enx.exe’, and run ‘\INST\INSTALL\COMMON\Install.exe’ to install DPP 3.2 without having to have a previous version installed. Worked for me!

[Reply]

toxin says:
Mar 26, 2008 - 09:03:03

Thank you!!! Search my fingers blood red until I found this site. Worked 100%, even for Vista.

[Reply]

Andrew says:
Mar 27, 2008 - 12:03:56

Legend – this has been annoying the hell out of me for ages – I don’t WANT all the other Canon crap installed, just Photostitch… :)

[Reply]

Frank says:
Apr 13, 2008 - 07:04:57

This hack ROCKS!!!

[Reply]

h lavender says:
Apr 18, 2008 - 07:04:31

This is awesome! Thanks much.

[Reply]

Apr 26, 2008 - 04:04:18

Super Hack. I tried the Anon solution on XP and it works fine. There is a 2.CAB file in root directory (23MB) which doesn’t seem to be needed for the installation.

I presume that DPP can not be made portable (i.e. run from USB stick, without having to have administrative privileges to install it)? If not, what else can be erased to make the installation files bundle leaner?

[Reply]

Alberto says:
May 27, 2008 - 12:05:40

Compliments ……… The first solution is GOOD

[Reply]

Utah SEO says:
Sep 4, 2008 - 04:09:02

Regedit worked for me on PhotoStitch. Just create a new key called PhotoStitch, it can be totally empty, then run the PhotoStitch updater and it works just fine.

[Reply]

jr says:
Sep 9, 2008 - 04:09:59

I have windows vista and the registry trick makes it unpack zoombrowser but it comes back with a error Zoombrowser EX not found install zoombrowser ex before launching this setup program. I dont understand Anon above any help

[Reply]

fredo says:
Sep 23, 2008 - 09:09:13

Works great!, thanks!

[Reply]

Geert says:
Sep 25, 2008 - 09:09:22

Solution one:
1) Open the registry editor: Start=>Run=>Regedit
2) Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\
3) if not already created, create a new key called Canon
4) Inside that new key create an additional one called ZoomBrowser Ex1
5) Run the ZoomBrowser updater you had previously downloaded, it should now pass the check status and install correctly

—> This works on Vista 32 bit. Many thanks!

[Reply]

james says:
Sep 26, 2008 - 12:09:56

worked straight away for PhotoStitch. i have been looking for days for a way to reinstall it without the CD!!

[Reply]

Antonio says:
Sep 27, 2008 - 04:09:46

La solución 1 me ha funcionado perfectamente para instalar EOS Utility en Windows Vista 32 bits, sencillamente creando la clave siguiente:
HKEY_LOCAL_MACHINE\SOFTWARE\Canon\EOS Capture

¡Muchísimas gracias!

Solution 1 has worked OK to install EOS Utility in Windows Vista 32 bits, simply by creating the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Canon\EOS Capture

Thanks a lot!

[Reply]

Antonio says:
Sep 27, 2008 - 04:09:51

Perdón, la clave correcta para EOS Utility ha sido:
HKEY_LOCAL_MACHINE\SOFTWARE\Canon\EOS Utility

—-

Sorry, the correct key for EOS Utility was:
HKEY_LOCAL_MACHINE\SOFTWARE\Canon\EOS Utility

[Reply]

Dia says:
Oct 3, 2008 - 11:10:31

Thank you! The registry edit using the EOS Utility key worked wonders.

Finally I can download my photos!

[Reply]

Sheldon says:
Oct 24, 2008 - 06:10:57

This registry edit has worked for me on two machines. 1 in XP and the other in Vista32. And for both ZB and PS. Mucho grassy ass!

[Reply]

Jurrel says:
Nov 6, 2008 - 03:11:25

You my friend are a king!
thank you a million times over :)

[Reply]

Alireza says:
Nov 11, 2008 - 07:11:29

Thank you for your kindness. The solution did work well .

[Reply]

MIchaelK says:
Nov 12, 2008 - 11:11:06

Thank you so much..i spent ages looking for this.

[Reply]

PMK says:
Nov 16, 2008 - 10:11:27

Found this over Torrent :)
Just create .reg File with this:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Canon]

[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\DPP]

[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\EOS Capture]

[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\EOS Utility]

[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\EOSViewerUtility]

[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\PhotoStitch]

[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\ZoomBrowser Ex]

[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\ZoomBrowser Ex\Task Categories]

[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\ZoomBrowser Ex\Task Categories\Camera]

[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\ZoomBrowser Ex\Task]

[Reply]

Jack Thelad says:
Nov 19, 2008 - 08:11:38

You’re a genius. Two thumbs up for an awesome tip !!!
(worked a charm)

[Reply]

Me says:
Feb 25, 2009 - 12:02:33

Kool! Works like a charm. Thanks!

[Reply]

Andre says:
Mar 3, 2009 - 03:03:44

It works!
I thought i would have to tear my storage for a little cd.

Thanks guys.

[Reply]

Jim says:
Mar 4, 2009 - 12:03:57

Thanks. I got lucky. This was the first site I opened looking for a way to get the software loaded.

[Reply]

Driver says:
Mar 6, 2009 - 04:03:18

Since the newest version you should add new key to get it work!

Here is a new reg file:

=========== ZoomBrowser EX Updater 6.2.1c.reg ===========

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\ZoomBrowser EX\Install]

=============================================

[Reply]

Dan says:
Mar 7, 2009 - 07:03:26

Worked like a charm!

Daniel

[Reply]

NeilBuk says:
Apr 23, 2009 - 01:04:18

Brill! Option 1 worked for me in Vista for both Zoombrowser and photostitch. Seems so simple when you know how! Much obliged.

[Reply]

RobV says:
Apr 29, 2009 - 12:04:13

Great post! Lost my Photostitch app when upgrading PC and cannot find the original CD :-( …. Two minutes after reading this and I’m up and running! Thanks!

[Reply]

Jerry says:
May 6, 2009 - 02:05:37

Thanks man….it’s really work….great and usefull tip…!!!

[Reply]

Lou says:
May 7, 2009 - 02:05:44

The registry technique no longer works as of today… Worked a month or two ago.

The extraction technique doesn’t work too well. files come out odd.

[Reply]

Joshua says:
May 20, 2009 - 02:05:46

you absolute legend! I needed this, best solution!

[Reply]

nickoury says:
May 25, 2009 - 09:05:33

Solution One works perfectly, so simple, so easy, AMAZING.

THANK YOU SO VERY MUCH.

YOU ARE THE ABSOLUTE BEST.

[Reply]

Ovidiu says:
May 30, 2009 - 09:05:10

Thanks man! Excellent!
It worked for EOS Utility, didn’t work for ZoomBrowser in my case (the Registry trick). I’ll keep trying though :-)

[Reply]

DVDs says:
Jun 1, 2009 - 09:06:52

Fantastic – you’re a genius! Why can’t Canon make all this simpler!

[Reply]

Doug says:
Jun 11, 2009 - 07:06:12

RegEdit hack no longer working for XP with ZoomBrowser 6.31 Updater :(

[Reply]

Will says:
Jun 18, 2009 - 08:06:50

Works every time, thanks

[Reply]

Will says:
Jun 18, 2009 - 08:06:06

And for those having trouble with ZB, check the comments above!

@Driver posted the fix:

[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\ZoomBrowser EX\Install]
needs to be present

It works for 6.3.1

[Reply]

Curtis N. Bingham Reply:

@Will, putting the tag in the “Install” key under ZoomBrowser EX did the trick, thank you!

[Reply]

Almuliman says:
Jul 7, 2009 - 12:07:23

Vista fix (by Anon on Dec 10, 2007 – 12:12:50) works beautifully on Windows 7 as well.

[Reply]

Haplo says:
Jul 12, 2009 - 10:07:38

Buscando para windows Vista64 hallé estas claves, la de 64 bits funciona perfectamente en mi caso.

32 bit version OS:
****start copy***
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Canon]
[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\EOS Utility]
[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\DPP]
[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\EOSViewerUtility]
[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\PhotoStitch]
[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\ZoomBrowser]

***end copy***

64 bit version OS:
****start copy***
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\EOS Utility]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\DPP]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\EOSViewerUtility]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\PhotoStitch]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\Zoom Browser]
****end copy***

[Reply]

CV3Iowa says:
Jul 21, 2009 - 12:07:51

Thanks – worked like a dream – and as many had mentioned – i have been searching HIGH and low for this.

Thank you Thank you Thank you

[Reply]

Jul 26, 2009 - 09:07:37

Windows 7 x64

Here’s the CANON.REG file you need for Windows 7 64bit:
———–cut—————-

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon]

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\CameraWindow]

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\EOS Utility]

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\EOSViewerUtility]

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\FileViewerUtility]

[Reply]

Wayne Reply:

@SlowAndEasy, thanks a lot!

Finally it works in my Windows 7 64 bit! Amazing!

[Reply]

TeamIDFC Reply:

@SlowAndEasy, thanks for the info. Couldn’t figure out why the trick that worked last time didn’t work this time!

[Reply]

KG says:
Jul 31, 2009 - 05:07:01

thanks a lot! thought it wouldn’t work or that i would get a virus but I was wrong. It worked like a charm. I can upload my picts. now!

[Reply]

Alicia says:
Aug 13, 2009 - 07:08:08

It won’t work for me…tried it 5 times?? What am I doing wrong?

[Reply]

Antoine Khater Reply:

@Alicia, what did you try ? what version are you using? are you on windows ?

[Reply]

Seb says:
Aug 23, 2009 - 11:08:06

If anyone is still looking, I found this site: http://www.foto-freeware.de/zoombrowser.php

It’s in German but you can still download and install in English if you wish. It is the 2.2 version. Once d/l and installed though you can go to the canon website, d/l the updater and install that. Works perfectly.

[Reply]

Atul says:
Aug 30, 2009 - 12:08:34

Any ideas how to install on Macbook Pro

[Reply]

XLM Reply:

@Atul,

All you need to do on OSX:

1. mount the .dmg and drag the updater within it to your desktop.
2. right-click on the updater and “Show Package Contents”
3. navigate to Contents>Resources and delete the “update.plist” file.
4. now, double click the Updater you dragged to the desktop in step 2 and it will install.

[Reply]

Pawlesome Reply:

@XLM,

It worked perfectly for my macbook. You are a life saver

[Reply]

Mc Reply:

@XLM,

Thanks a lot. Wish I knew this eight hours ago!!!!

[Reply]

Brian Reply:

@Mc,
Brilliant! Thank you from another Mac user!

Chris Reply:

@XLM,

worked like a charm! THANKS!!!!

[Reply]

pterik says:
Sep 8, 2009 - 08:09:05

Hi All
Triyng to install ZoomBrowser update 6.3.1 – the solution is not working. I created new key HKLM\Software\Canon_Inc_IC\Install, and update runs successfully.

[Reply]

hkfirat says:
Sep 27, 2009 - 06:09:56

thanx for trick.

[Reply]

costinel says:
Oct 18, 2009 - 12:10:10

doesn’t work for DPP 3.7 – only 3.6.x is downloaded :(

[Reply]

T4nu Reply:

@costinel,
Just download DPP3.7.2 and install it on XP SP3 using the registry edit, it works without problem.
Thanks for the trick

[Reply]

pbowles says:
Dec 11, 2009 - 05:12:40

YEAHH!!!! The 1st solution (registry hack) was the answer!!!! If YOU are needing this, don’t forget the ‘Install’ key for 6.3.1 (see Driver’s post on March 6, 2009) . Update ver. 6.4.1 is out now… I didn’t have the guts/time to see if IT works w/ the hack. Thanks so much!!!

[Reply]

Sudhakaran says:
Dec 18, 2009 - 03:12:37

Man, You rock!

Awesome, the registry entry works for 6.4.1 on windows XP

Thank you soo much

[Reply]

Brian says:
Jan 15, 2010 - 02:01:28

XLM Reply:
November 30th, 2009 at 23:16

@Atul,

All you need to do on OSX:

1. mount the .dmg and drag the updater within it to your desktop.
2. right-click on the updater and “Show Package Contents”
3. navigate to Contents>Resources and delete the “update.plist” file.
4. now, double click the Updater you dragged to the desktop in step 2 and it will install.

Perfect for a Mac!

[Reply]

Ira says:
Jan 25, 2010 - 09:01:06

The registry trick works at Windows 7, many thanks!

[Reply]

Ira says:
Jan 25, 2010 - 09:01:55

Registry trick works with Windows7 also. Many thanks!

[Reply]

ML says:
Feb 19, 2010 - 06:02:54

The only thing that won’t load is the Original Data Security Tools.
Does anyone knwthe regentry to get that installed?

And what the heck is it anyways??

[Reply]

Hans says:
Feb 23, 2010 - 12:02:43

Perfect!
Adding the keys:
[HKEY_LOCAL_MACHINE\SOFTWARE\Canon]
[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\ZoomBrowser EX]
[HKEY_LOCAL_MACHINE\SOFTWARE\Canon\ZoomBrowser EX\Install]
made the ZoomBrowser EX 6.4.1 install on my Windows XP SP3.

[Reply]

{ Dec 30, 2009 - 10:12:07 } links for 2009-12-30 « AB’s reflections