What to do if you lost your Canon Software CD

I don’t know if it ever happened to you, but if you lose/damage the Canon Software CD that ships with your Canon EOS DSLR getting your hands on a new one won’t be that easy unless you know someone that owns a Canon DSLR.
“Easy” you’d say “I will only download all the software from the net”, well wrong since those softwares are not available on the internet but only their updates.
Of course you can always give Canon a call and you will probably be charged for the new CD or use one of these two simple tricks for both Windows and OSX

Workaround for Windows

First of all you will have to download the update of the program you want to install from Canon website.

Solution one:
1) Open the registry editor: Start=>Run=>Regedit
3) if not already created, create a new key called Canon
4) Inside that new key create an additional one called ZoomBrowser Exfor the key to be created for other programs please check the end of this post
5) Run the ZoomBrowser updater you had previously downloaded, it should now pass the check status and install correctly

List of registry keys of different Canon Softwares to be used with solution one
Zoom Browser: HKEY_LOCAL_MACHINE\SOFTWARE\Canon\ZoomBrowser Ex

Digital Photo Professional: HKEY_LOCAL_MACHINE\SOFTWARE\Canon\DPP
PhotoStitch: HKEY_LOCAL_MACHINE\SOFTWARE\Canon\PhotoStitch

From the suggestions in the comment this post is being updated. You can follow these links for how to do it manually:

For your convenience, we compiled those registry files for you. Just download and merge the file corresponding to your OS by double clicking on it.


Workaround for OSX

For MAC OSX based on a reader comment from Brian comment-51446585 all you need to do on OSX is:

  1. mount the .dmg and drag the updater within it to your desktop.
  2. right-click on the updater and “Show Package Contents”
  3. navigate to Contents>Resources and delete the “update.plist” file.
  4. now, double click the Updater you dragged to the desktop in step 2 and it will install.

You are using this information at your own risks, I provide no warranty whatsoever and messing around with your registries can be fatal to your computer.

  • Ovidiu

    Thanks man! Excellent!
    It worked for EOS Utility, didn’t work for ZoomBrowser in my case (the Registry trick). I’ll keep trying though 🙂

  • Fantastic – you’re a genius! Why can’t Canon make all this simpler!

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  • Doug

    RegEdit hack no longer working for XP with ZoomBrowser 6.31 Updater 🙁

  • Works every time, thanks

  • And for those having trouble with ZB, check the comments above!

    @Driver posted the fix:

    [HKEY_LOCAL_MACHINE\SOFTWARE\Canon\ZoomBrowser EX\Install]
    needs to be present

    It works for 6.3.1

    • @Will, putting the tag in the “Install” key under ZoomBrowser EX did the trick, thank you!

  • Almuliman

    Vista fix (by Anon on Dec 10, 2007 – 12:12:50) works beautifully on Windows 7 as well.

  • Haplo

    Buscando para windows Vista64 hallé estas claves, la de 64 bits funciona perfectamente en mi caso.

    32 bit version OS:
    ****start copy***
    Windows Registry Editor Version 5.00


    ***end copy***

    64 bit version OS:
    ****start copy***
    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\EOS Utility]
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\Zoom Browser]
    ****end copy***

  • CV3Iowa

    Thanks – worked like a dream – and as many had mentioned – i have been searching HIGH and low for this.

    Thank you Thank you Thank you

  • Windows 7 x64

    Here’s the CANON.REG file you need for Windows 7 64bit:

    Windows Registry Editor Version 5.00



    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\EOS Utility]



    • Wayne

      @SlowAndEasy, thanks a lot!

      Finally it works in my Windows 7 64 bit! Amazing!

    • TeamIDFC

      @SlowAndEasy, thanks for the info. Couldn’t figure out why the trick that worked last time didn’t work this time!

    • Walesi

      Thanks a lot!! It works^^v

  • KG

    thanks a lot! thought it wouldn’t work or that i would get a virus but I was wrong. It worked like a charm. I can upload my picts. now!

  • Alicia

    It won’t work for me…tried it 5 times?? What am I doing wrong?

    • @Alicia, what did you try ? what version are you using? are you on windows ?

  • Seb

    If anyone is still looking, I found this site: http://www.foto-freeware.de/zoombrowser.php

    It’s in German but you can still download and install in English if you wish. It is the 2.2 version. Once d/l and installed though you can go to the canon website, d/l the updater and install that. Works perfectly.

  • Atul

    Any ideas how to install on Macbook Pro

    • XLM


      All you need to do on OSX:

      1. mount the .dmg and drag the updater within it to your desktop.
      2. right-click on the updater and “Show Package Contents”
      3. navigate to Contents>Resources and delete the “update.plist” file.
      4. now, double click the Updater you dragged to the desktop in step 2 and it will install.

      • Pawlesome


        It worked perfectly for my macbook. You are a life saver

      • Mc


        Thanks a lot. Wish I knew this eight hours ago!!!!

        • Brian

          Brilliant! Thank you from another Mac user!

      • Chris


        worked like a charm! THANKS!!!!

      • Great!! it worked!

      • Dam321

        An update to this – there is now a package within the package called SDI.Bundle and update.plist has been moved to here.

        • Guest

          I have no idea where my CD is and now have a macbook. Have been searching for ages for a way around things – thanks SO MUCH! Note for other slightly clueless people – to find the file in SDI.bundle, 'right' click and select 'show bundle contents' then delete from there…

      • Dprokof

        Step 3. How to delete file “update.plist”?
        The message: “Cannot delete. Read only”

        • anthony goto

          Check out my other comment.

  • pterik

    Hi All
    Triyng to install ZoomBrowser update 6.3.1 – the solution is not working. I created new key HKLM\Software\Canon_Inc_IC\Install, and update runs successfully.

  • hkfirat

    thanx for trick.

  • costinel

    doesn’t work for DPP 3.7 – only 3.6.x is downloaded 🙁

    • T4nu

      Just download DPP3.7.2 and install it on XP SP3 using the registry edit, it works without problem.
      Thanks for the trick

  • pbowles

    YEAHH!!!! The 1st solution (registry hack) was the answer!!!! If YOU are needing this, don’t forget the ‘Install’ key for 6.3.1 (see Driver’s post on March 6, 2009) . Update ver. 6.4.1 is out now… I didn’t have the guts/time to see if IT works w/ the hack. Thanks so much!!!

  • Sudhakaran

    Man, You rock!

    Awesome, the registry entry works for 6.4.1 on windows XP

    Thank you soo much

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  • Brian

    XLM Reply:
    November 30th, 2009 at 23:16


    All you need to do on OSX:

    1. mount the .dmg and drag the updater within it to your desktop.
    2. right-click on the updater and “Show Package Contents”
    3. navigate to Contents>Resources and delete the “update.plist” file.
    4. now, double click the Updater you dragged to the desktop in step 2 and it will install.

    Perfect for a Mac!

  • Ira

    The registry trick works at Windows 7, many thanks!

  • Ira

    Registry trick works with Windows7 also. Many thanks!

  • ML

    The only thing that won’t load is the Original Data Security Tools.
    Does anyone knwthe regentry to get that installed?

    And what the heck is it anyways??

  • Hans

    Adding the keys:
    [HKEY_LOCAL_MACHINE\SOFTWARE\Canon\ZoomBrowser EX\Install]
    made the ZoomBrowser EX 6.4.1 install on my Windows XP SP3.

    • Eric

       This also worked for me on XP sp3. Thanking you!

  • Tohaddad


    It did not worked on zoom browser 6.5.1

    any news?


  • ratprincess

    I am running windows 7 and simply couldn’t get it to work… Anyone else with similar problems?

    • ratprincess

      @ratprincess, OH… It was 6.5.1 I was trying to install…

  • Muggs

    After a little playing around…. on Windows 7 64-Bit the keys required to run all my updaters were:

    Zoom Browser 6.5.1 HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\ZoomBrowser EX\Install

    Digital Photo Pro 3.8

    EOS Utility 2.8.1

    Picture Style Editor
    no key needed, but here it is:
    HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Canon\Picture Style Editor


    • FossilStone

      Thanks Muggs. the following worked for me.

      Zoom Browser 6.5.1 HKEY_LOCAL_MACHINESOFTWAREWow6432NodeCanonZoomBrowser EXInstall

      I can't believe it was that simple to do.

  • Thnx a million. Works perfecctly (Regedit). Both Utilies and Zoombrowser. Lastest versions. You’re a star!!

  • Ideaeric

    Just awesome! Muggs – thanks so much – worked like a charm for 6.5.1 … thanks everyone!!

    • Mark

      Windows 7 32 bit

      Download from this link http://www.foto-freeware.de/zoombrowser.php

      Run and install

      Get the update from canon “zb651vistaupd-en”

      Run and install all works.

      If you now need DDP.

      Download form canon dpp.381en.

      Regedit to the HKEY_LOCAL_MACHINESOFTWARECanon

      add a new key “DPP”

      Run dpp.381en.

      And all works

  • Andrew

    thanks a LOT. You are a genius! I lost the CD and I've replaced my hard disk. Did what you said and I'm back installed. Great!!!!

  • Thanks a lot.

  • people are always visit in this site!

  • guest

    I don't know what to say, this is awesome!!!!! Thanks!!

  • Sandra Yamana

    That was great!! Tks!!

  • Jott-Emm

    Hey, super Howto! It ist great!

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  • Cominging

    The Mac trick works but does not apply to version 3.8.2 (There is no update.plist file)
    I installed 3.2.0 first by using the trick. And update to 3.8.2. Hope it will help 🙂

  • kvadratmalevicha

    Thanks a lot!

  • I was able to download Canon software from the Canon site – worked for me on Mac OSX

  • Karie

    This is great! Thanks alot~ I installed EOS utility + DPP using



    Took me sometime to realise I needed to add the keys to the Canon folder in Wow6432Node. Using Vista!

    • Gdgdg

      thank you so much it worked on vista

  • yasser


  • Fihow

    Always a bit dubious about these “free” downloads, but the introductory text made sense and there wasn't an awful lot to do in the Registry Editor (I'd seen but never touched this area before) and the photostitch software downloaded fine – I'd already picked up the official update from the Canon Europe site.
    Many thanks!!


  • Vonoi

    Thx from Russia!

  • DenDeViL666

    Thanks so much, it really save me all the hassles to get help from other Canon DSLRs' owners. 🙂

  • Tauro3d

    Thank you, for the info, it worked

  • Hypermac

    Great post, I love when someone finds a work around for silly issues like lost disks.

    I did however find the software cd as an ISO download here:

    Cheers and thanks again.

  • nonix66

    For Mac users:
    The update.plist has moved.
    rm UpdateInstaller.app/Contents/Resources/SDI.bundle/Contents/Resources/update.plist

    Why, Mr. Canon … WHY?

    • Mac OS X cannot delete it. Says “Read-only file system”.

      • anthony goto

        I ran into this error as well.  You’re getting this error because you are editing UpdateInstaller directly on the mounted image.  Drag UpdateInstaller to your Desktop then right click and select ‘Show Package Contents’.  When you navigate to update.plist you will now be able to delete it.

  • Many thanks for rocking post.The way you mentioned to recover key by editing regedit is really superb.I hope your idea will work for sure.Keep that one in record and will apply when needed…

  • David

    Worked great once I added to 64bit registry section.  Zoom Browser 6.7.2

    [HKEY_LOCAL_MACHINESOFTWAREWow6432NodeCanonZoom Browser]